Administration Management:

• Distribute covenants and bylaws to current residents upon request.*
• Distribute minutes and notify Board members of meeting times and dates.
• Provide a single point of contact with the Board.
• Provide a single point of contact for homeowners’ requests, complaints, and questions.
• Resolve all issues including common areas/amenities.
• Assist in resolving all issues outside of existing contracts.
• Report to Board all issues which cannot be remedied under existing contracts.
• Assist in the election of Board members.
• Establish and maintain database on all homeowners including names, addresses, and other contact information.
• Analyze insurance requirements, recommend insurance protection, and obtain quotes for the Board’s review. Complete administrative processing of insurance claims.
• Report all general correspondence between contractors, owners, residents, etc.
• Coordinate general membership meetings.
• Hold the records of the Association.

Covenant Management:

• Contract with compliance coordinator for monitoring of covenant compliance.
• Maintain database of covenant compliance violations.
• Review egregious violations of covenants.
• Provide monthly status report of covenant compliance process.
• Handle all telephone responses to non-compliance letters as well as calls from residents reporting non-compliant items in their neighborhood in a timely and professional manner.
• Provide compliance letters to attorneys and title companies upon request.

Pool/Clubhouse Management:

• Oversee management of contractors handling pool maintenance.
• Manage use of clubhouse, gazebo, or other pool buildings, including reservations and cleaning.
• Maintain inventory and supplies for pool operation.